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Frontier Health offers easier access to services

Contributed • Updated Mar 25, 2020 at 7:50 PM

Frontier Health will be offering an easier way to access needed services in response to the novel coronavirus (COVID-19) pandemic.

During this time Frontier Health will be providing telephonic and/or tele-video services for therapy, intensive outpatient programs, medication management, care coordination/case management and peer support.

This will allow those in Northeast Tennessee and Southwest Virginia to receive these necessary services from the safety of their own homes.

“Frontier Health is committed to meeting the needs of our community throughout the changing environment of the COVID-19 pandemic,” Kristie Hammonds, Frontier’s CEO and president, said in a news release. “Our team is working quickly to adapt our services to ensure people will continue receiving the highest quality of services through this time.”

Frontier is in the process of contacting people who are receiving services to give them information on how to access care through this new format.

Officials with Frontier say there are several ways to access care:

• Visit its website at frontierhealth.org where there is a listing of  locations and a contact number.

• If you are in crisis or have an immediate need, call the Frontier crisis line at 877-928-9062.

• Visit Frontier’s walk-in center in Johnson City at 208 E. Unaka Ave., which is open 24 hours a day, seven days a week.

For area residents who find themselves domestic violence situation, SAFE HOUSE is ready to help. Its counselors can be reached at 844-578-SAFE.

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