Public access closed to Elizabethton City Hall

John Thompson • Updated Mar 24, 2020 at 5:34 PM

ELIZABETHTON — In response to the outbreak of the novel coronavirus (COVID-19), the Elizabethton City Hall closed its doors Tuesday and will deny most public access to the government facility until further notice.

While the building is secured, staff said there will be several ways in which the public can conduct business with the city government. The following is a list the ways to interact with the closed City Hall:


• Water and electric payments at City Hall will be reduced to drive-thru and drop box service only.

• For new utility service, disconnection, or reconnection, call 423-547-6200 and select option 4.

• The lobby of Elizabethton Electric Department, 400 Hatcher Lane, will be closed, but the drive-thru will remain open for utility payments.

• Utility and court payments may also be made at www.municipalonlinepayments.com/elizabethtontn.

• Payments may also be made at Carter County Bank, Citizens Bank, and Walmart.

• Payments may also be mailed to 136 S. Sycamore St., Elizabethton, TN 37643.

• Electric bills can be paid by calling 1-866-211-8070. All other payments can be made by calling 423-547-6200.

• To file for property tax relief, call 423-547-6200, and select option 6.


• Building permits will be issued by calling 423-542-1503 and emailing [email protected].

• Building inspections will continue by appointment only. Appointments can be made by phone and email.

• Property maintenance complaints will be filed by phone or email and inspections will continue.

• Site plans or zoning requests can be submitted by mail or email.

• Costs and fees for permits, inspections, site plans, or zoning requests will be invoiced to the customer after City Hall is reopened or on a monthly basis, whichever is sooner.


• Jobs openings and applications can be retrieved at www.elizabethton.org.

• For any questions about job openings, call 423-547-6282.


• Bids should be submitted by mail or email.

• For further questions, call 423-542-1505.


• All adult athletics held at the Recreation Center will be postponed until further notice. All classes and programs that operate at the Elizabethton Recreation Center will be postponed until further notice. All special events are suspended until further notice.


The center will be closed. The staff will be coming in and homebound meals will be delivered every day, with volunteers picking the meals up outside. No participants will be allowed in the building. The staff will be doing deep cleaning in the building during this time. The goal is to reopen on March 30, but closure could go longer.


Library will be closed. For those with library items, the due dates will be extended and fines will not be charged for the duration of the closure. The book drop will be checked daily. The library has an extensive digital collection, including ebooks, audiobooks, magazines, and movies, that can be accessed at reads.lib.overdrive.com. or through the Libby app.