BrightRidge officials said standing water has slowed restoration of electrical service to residences in the Carter Crossing subdivision along Todd Drive and the adjacent Carmel Village mobile home park.
More than 20 mobile homes in Carmel Village and 21 residences on Todd Drive were still without electrical service earlier this week. Officials said the electrical supply to this area is underground, with one pad mounted transformer still submerged by earlier flooding. Tim Whaley, BrightRidge’s public and government affairs director, said conditions have improved by late Tuesday.
“The waters have receded and we are able to test our equipment,” he said, adding “five or six customers” were ready to have their power restored.
As for their neighbors, BrightRidge officials said residents impacted by the flooding must get approval from building and electrical inspectors before the utility can restore power to their homes.
“Without their approval, we cannot restore service,” BrightRidge Chief Operations Officer Rodney Metcalf said in a statement released on Monday. “The safety of the homeowners is the first order of business, as well as the safety of our employees and protecting the electrical grid in the area.”
Residents along Todd Drive live inside Johnson City and should begin the process by contacting the Johnson City Building Official’s office to set up the required building and electrical inspections. That can be done by calling 434-6047.
Carmel Village residents, who live outside Johnson City limits, should contact State Deputy Electrical Inspector Steve Hildebrand at 282-6742 to make an appointment.
Jim Sullivan, Johnson City’s chief building official, said Tuesday it was essential an inspection is made of a flooded home before electricity is restored. He said high waters could have damaged the home and electrical items that would make it dangerous to restore power to a structure until repaired.
“We will try to get out there as quick as possible, but we don’t want to energize any equipment that has been damaged by water,” he said.