The unauthorized change and subsequent issues mean the state will pay less for Questar's work, according to a Tennessee Department of Education news release.
"It appears, thankfully, that there was not an outside actor who attacked Questar’s data system," according to Sara Gast, education department spokeswoman, in the news release. "No student data was breached."
Gast said in the release that the issues that began on April 17 were the result of how Questar Assessment's systems stored information connected to its text-to-speech function.
To read more about TNReady testing issues, visit our partners at the Tennessean.