First Tennessee Bank earns 25 Greenwich awards

Johnson City Press • Updated Feb 13, 2019 at 12:57 PM

First Tennessee Bank earned 21 Greenwich Excellence Awards for outstanding customer service and four Greenwich Best Brand Awards in small business and middle market banking by Greenwich Associates, according to a Wednesday press release from the financial institution. 

Greenwich Associates, a global leader in market intelligence, evaluated more than 600 banks and interviewed nearly 25,000 executives across the country to determine its 2018 award winners. The awards recognize both national and regional performance, regardless of bank size. 

Last November, First Tennessee Bank was one of only five banks to receive the inaugural Greenwich Customer Experience (CX) Leader award, which recognizes leadership in the field of customer experience. First Tennessee was selected based on 24,000 responses from key decision-makers at U.S. small and middle market companies. 

First Tennessee Bank, a member of the First Horizon National Corporation, operates more than 250 branches across the Southeast. 

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