Johnson City Press Sunday, July 5, 2015
Business & Technology

Pal’s BEI to offer training classes

July 25th, 2011 3:57 pm by Staff Report

Pal’s Business Excellence Institute is offering training classes.
Achieving World Class Results will be held Sept. 14-15. Attend Pal’s BEI most popular business management class. This training class offers a total perspective on how the various management systems of Pal’s Sudden Service are integrated to produce world-class results. Participants will learn Pal’s management practices in human resources, process management, customer focus, strategic planning, and about leadership that creates a high performance culture. The class includes a behind the scenes tour of Pal’s and Q&A with senior management. Attendees will leave with principles and practices that can be integrated into their organizations. This class is ideal for executives and managers at all levels as well as human resource and quality control professionals. Registration deadline is Aug. 19.
LEAN for Service and Healthcare will be Sept. 19-20. This training is for service and health care industry managers and executives who want to improve the profitability and efficiency of their operations by identifying and removing the non-value added activity (waste) in their company or department. Attendees will learn LEAN techniques that they will be able to immediately apply to their organizations with little or no capital money. Attendees will see firsthand how Pal’s has applied these principles with a behind-the-scenes tour and develop their own plans of action. The class also includes Q&A with senior management. Registration deadline is Aug. 26.
Both training classes will be led by David J. McClaskey, 2011 recipient of the TNCPE McWherter Leadership Award. The cost of the two-day training is $450/person and two-day is $800/person.
These classes will be held at Pal’s Training Facility at 1001 Konnarock Road, Kingsport. To register go to or email Clay Rolston at or call 276-4901.

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