After one of its customers reported receiving a fake call, the Johnson City Power Board is advising that customers exercise caution when fielding calls from people claiming to work for them.
On Sunday, the JCPB issued a warning of a potential scam after one of its customers reported receiving a suspicious call from someone claiming to be a power board employee.
According to a JCPB news release, the caller told the customer that their power usage was unusually high, and advised them to go to their basement and turn off their lights until the issue was evaluated. The customer also said his or her caller ID showed the call was coming from the JCPB.
Instead of carrying out the request, however, the customer called the board to verify the issue, only to learn that the problem did not exist.
The release advised that, should anyone suspect that a call is not genuine — or if someone wants to verify anything at all — those customers should ask for the caller’s name, department and phone number before hanging up.
Afterward, customers were advised to call the power board at952-5272 to verify that the information is accurate.comments powered by Disqus