Becoming a robot's best friend
On a recent road trip I had lunch in a well-known chain restaurant that serves a good cheeseburger. It began the usual way for a casual-dining place — a greeting by a too-cheery-by-half young hostess who escorted me to my table. Then came a surprise. The too-cheery-by-half young waitress who arrived soon thereafter didn’t take my order; instead, she instructed me how to order using the wireless device on my table. Which, being bemused and intrigued, I did.
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